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General Conditions

General Contract Conditions

This is a distance contract pursuant to Article 50 and following of Legis. Decree no.206, September 6th (Consumer Code).

The contract for the sale of goods is between ASTROMODEL S.A.S. di A. Balbo - VIA DEL CAMPASSO, no. 16, 16151 GENOA - VAT No. 02482230105 - C.C.I.A.A. Genoa no. 275645 ; and the consumer (the customer).

The contract is successfully concluded through the acceptance of a purchase proposal issued by the Customer by telephone or via the internet following the request to provide content on the website http://www.astromodel.it
Unless otherwise stated, ALL our products are sold as kits with parts (made from plastic, resin or metal) to assemble and paint. The photographs are published for demonstration purposes and to provide an indication as to how to paint the models.


Terms Of Sale

The purchase of products available online, as illustrated and described in the relative data sheets, is made by the customer at the price indicated on the website.
All the prices reported (excluding VAT-free books and magazines) are inclusive of VAT (20%).

After completing the selection of the desired items, we will request some personal and geographic data that will allow us to contact you promptly, after having checked whether the requested items are actually in stock, and make our best offer for the shipping fees.

At the same time, we will inform you of our payment methods.


Payment Methods

Payment for the products purchased and related shipping fees must be made by the customer at the time of confirmation of the order by using one of the credit cards, cash on delivery or bank transfer as indicated online. 

WARNING: For payments made with credit card, your account will be charged at the time the order is made. For Bank Transfers or Checks/Money Orders, the material will be delivered once we receive the payment.


Delivery Of The Products

Purchased products will be delivered to the delivery address indicated by the customer.

Always provide a phone or fax number or e-mail address to contact you (delivery within 10 working days). 

The customer is responsible for checking that the package is intact and undamaged. The customer must accept the delivery only after checking the package.

If the package has any visible faults as stated above, the customer must file a complaint with the carrier, refrain from collecting the merchandise and send an e-mail through the website or a fax to ASTROMODEL DI F. MIGONE & C. S.A.S.